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Ken Chapman has extensive work experience in sales, management, and training roles. Ken started their career at Future Shop, where they progressed from sales to General Manager and Regional Marketing Manager. Ken then worked at Fitness Depot as a Regional Manager, overseeing sales and operations in multiple locations. Ken later owned and operated Lean Fitness, a startup fitness equipment retailer. Ken also worked at Leon's Furniture Ltd as a National Sales Manager, responsible for sales initiatives and training programs. Currently, Ken holds the position of National Director of Sales at Charm Diamond Centres, where they are in charge of training and development, store operations, and marketing execution.

Ken Chapman attended York University from 1983 to 1986, where they obtained a Bachelor of Arts degree in Economics. In 1986, they also completed a French Immersion Certificate in French Studies at Université Laval.