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Dhyan T. is an experienced Business Operations Manager at Charlotte Pipe and Foundry Company since October 2011, overseeing customer service initiatives and process improvements across multiple departments including inside sales, E-commerce, and executive reporting. Previously, Dhyan served as Regional Sales Manager, managing a substantial sales territory covering seven states and leading over 20 outside sales representatives to achieve over $50 million in annual sales. Prior military experience includes serving as an Army Officer in the United States Army, where responsibilities included training and mentoring personnel while managing critical equipment for the Patriot missile system. Academic qualifications include a B.S. in Systems Engineering from the United States Military Academy at West Point and an M.B.A. in Entrepreneurship from TUI University.