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Kia Williams has a Bachelor's Degree in Strategic Communications from The Ohio State University and an Associates Degree in Network Systems Administration from ITT Technical Institute. With extensive experience in IT support roles at different companies, currently serving as an Information Systems Assistant Manager at Columbus Metro Federal Credit Union. Previous roles include Enterprise Solutions Specialist, Support Systems Analyst, Service Desk Technician, and IT Support Analyst/Desktop Support Analyst. Additionally, worked as a SWC Site Coordinator at TECH CORPS and a Service Coordinator at Primrose.