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Suzanne Israel has over two decades of experience in the financial services industry, primarily at Charles Schwab since July 2000, where roles have included Principal Business Systems Analyst, Technical Director, and Business Analyst, focusing on Asset Management Technology applications. Expertise encompasses business and systems analysis using RUP methodology with a specialization in Use Cases, Requirements gathering, and Business Process Modelling, as well as Java development for financial applications. Prior to Charles Schwab, Israel held various positions, including Mainframe Developer at Ridge Consultant, MIS Project Manager at Providian Financial, Consultant Programmer Analyst at Ridge Consultants, Software Engineer at ComputerLand, and Programmer Analyst at Deltanet. Israel holds a B.A. (Hons) in English and American Literature from the University of Warwick.