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Maggie LaFrance is an experienced administrative and medical support professional with a diverse background in the healthcare and customer service industries. Currently serving as an Administrative Assistant at the Dana-Farber Cancer Institute since September 2022, responsibilities include optimizing departmental operations and managing communications. Previously, LaFrance worked at Charles River Medical Associates as a Medical Receptionist, handling busy phone lines, patient check-ins, and insurance verification. Additional experience includes administrative roles at Partners HealthCare, intake coordination at AllOne Health, activity coordination at St. Patricks Manor, and clinical roles such as Medical Assistant and Personal Response Associate. LaFrance began a career in customer service at Bose Corporation, earning recognition for exceptional service.