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Paul Fortner is a seasoned professional in customer success and technical account management, currently serving as a Senior Customer Success Manager at Chargebee since May 2021. Prior to Chargebee, Paul held multiple roles at SkyKick from July 2016 to April 2021, advancing from Product Specialist to Senior Technical Product Specialist, where responsibilities included technical consulting, monitoring orders, and collaborating with engineering teams. Paul's earlier experience includes a Technical Account Manager position at Business Integration Group, Inc., focusing on product enhancements and quality assurance, as well as supervisory and support roles at the same firm. Additionally, Paul's career began as a Loan Officer Assistant at First Bank Texas, where responsibilities encompassed maintaining loan portfolios and preparing documentation.