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Kelsey Eddy currently serves as Sr. Manager of Customer Operations at ChappyWrap, overseeing customer-facing and operational processes related to order management and fulfillment. Prior roles at ChappyWrap included Customer Experience & Operations Manager and Customer Experience Specialist, where responsibilities encompassed managing relationships with third-party logistics, enhancing customer experience, and analyzing customer feedback. Previous experience includes working as a Legal Assistant/Paralegal at Neagle Law LLC, providing support in real estate law, and various teaching positions at St. Brigid School and Holy Cross School. Kelsey received a Bachelor of Arts in English from Colby College.