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Sharlene Heard has a strong background in financial systems and business analysis. Sharlene served as the Director of Financial Systems at Chapman University from 2015 to the present. Prior to that, they worked as a Business Systems Analyst at SpaceX from 2014 to 2015. Before their time at SpaceX, Sharlene held the position of Business Systems Analyst, Sr Principal at Broadcom from 2003 to 2014. Sharlene began their career as a Senior Consultant at PeopleSoft, Inc. from 1998 to 2003.

Sharlene Heard holds an MBA degree in Finance, General from the University of Southern California. Sharlene also obtained a Bachelor of Arts (B.A.) in Economics from the University of Hawaii at Manoa.