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Haytam Bousmaki is a senior technical support professional currently employed at Channable since 2020, excelling in issue resolution for webshop clients and technical account management for SLA clients. Bousmaki has successfully developed streamlined onboarding processes and enhanced cross-departmental collaboration. Prior experience includes roles in customer service and kickboxing competitions, representing France at multiple championships. Educational qualifications include a Master's and Bachelor's degree in Sports Management from Université Paul Sabatier Toulouse III, as well as a BTS in Technico-Commercial and a Baccalauréat in Sciences et Technologies de la Gestion. Bousmaki is multilingual, fluent in German, French, English, and Arabic.