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Heather Steele is a seasoned professional with extensive experience in project management and operations within the marketing and creative sectors. Currently serving as the Creative Resource Director and Marketing Operations Lead at ChangeMakers, Heather oversees project managers and ensures the timely and accurate delivery of both online and offline projects. Previous roles include Director of Operations at Woodruff Sweitzer, where strategic decision-making and workflow management were key responsibilities, and Senior Project Manager at Venture Communications, focusing on various project types including print, digital, and broadcast. Heather's career began at IMG as a Sales and Marketing Associate, followed by positions at Direct Energy and Olympic Broadcasting Services. Heather holds a Master of Arts in Human Kinetics with a focus on Sport Administration and a Bachelor of Social Science in Leisure Studies, both from the University of Ottawa.