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Emma Jane Farrell is an accomplished professional with extensive experience in human resources and management across diverse sectors. Currently serving as the Head of People and Culture at Change Please, Emma develops HR strategies aligned with business goals, enhances employee relations, and oversees a workforce of 85 across multiple regions. Previous roles include General Manager at The Refinery, Human Resources Business Partner at Aromatherapy Associates, and various management positions at Harrods and Urban Retreat, where Emma implemented HR strategies and drove recruitment and retention initiatives. Emma holds an Advance Diploma in Strategic People Management from ICS Learn, a Master of Laws, and two Bachelor of Laws degrees from The University of Law and The Open University. Key skills include employee relations, talent acquisition, wellness, and project management, with notable accomplishments such as enhancing operational efficiency and executing organizational restructuring.