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M.C. Neal has a diverse work experience in the field of Information Technology. Their most recent role was as the Chief Information Officer for Champaign County, where they were responsible for overseeing all IT functions. Prior to that, they served as an Adjunct Faculty for Computer Science at Parkland College, where they taught a range of technology courses. They also held the position of Chief Information Officer at Urbana School District #116, managing a team to deliver IT projects and ensure technology stability throughout the district. M.C. Neal has experience in managing and maintaining technology infrastructure from their role as the Manager of Information Technology at The Urbana Free Library. They also provided IT support as an Information Technology Support Associate for University Housing at the University of Illinois at Urbana-Champaign. In addition, they served as a Network Technician and Help Desk Technician at Champaign Public Library, where they oversaw computer network operations and provided technical support. Their earlier experience includes working as a Technology Mentor for Project Next Generation, where they planned and implemented activities to teach technological skills to middle and high school students. M.C. Neal also had a position as a Sales Consultant at Dell, where they sold Dell's products and services in a retail setting.

M.C. Neal has a diverse education history. In 2012, they obtained a BS in Organizational and Professional Development from Eastern Illinois University. Prior to that, in 2009, M.C. Neal earned an AAS in Network Systems Administration from Parkland College. They later pursued a higher degree, completing an MS in Library & Information Science with a focus on information sciences from the University of Illinois Urbana-Champaign in 2015. Alongside their formal education, M.C. Neal has obtained several additional certifications, including Certified Information Systems Security Professional (CISSP) from (ISC)² in 2022 and Project+ from CompTIA in 2019. They also hold certifications in Certified Change Management Practitioner from Prosci in 2019 and ITIL Foundations from AXELOS Global Best Practice in 2018. Additionally, M.C. Neal has certifications in CompTIA A+, Microsoft Certified Technology Specialist, Network+, Security+, and Server+. They have also completed a Foundation of Teaching program offered by the Center for Innovation in Teaching & Learning (CITL) at the University of Illinois at Urbana-Champaign in 2017.