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Jacob Townsend has a work experience as a Store Manager at CPR Cell Phone Repair from July 2018 to June 2022. Jacob then worked as a Software Developer at Simple Mining from December 2021 to June 2022. After that, they worked as a Software Engineer at Cottingham & Butler from June 2022 to July 2023. Currently, they are employed as a CNO Developer at Chameleon Consulting Group LLC starting from July 2023.

Jacob Townsend completed their Bachelor of Science (BS) in Computer Science from Western Governors University in 2022. Jacob then pursued their Master of Science (MS) in Computer Science from the Georgia Institute of Technology, starting in 2023 and ending in 2025. Jacob also holds additional certifications, including CompTIA Project+ from CompTIA and ITIL Foundation Level from AXELOS Global Best Practice.