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Yossi is responsible for driving the business and technology direction for the company. Yossi is an industry veteran in technology, operations, solution fulfillment, and process discipline arenas and has built multi-site and multi-culture organizations from the ground up. Under Yossi’s leadership, CGS has developed into a top-tier multi-disciplinary technology and sales execution organization.

Prior to joining CGS, Yossi held various executive management positions in technology solution organizations. Most notably as Chief Technology Officer (CTO) of NICE’s Customer Experience Management division, a global leader in providing solutions to improve customer interactions in contact centers and trading floors worldwide. At NICE, Yossi also held the position of Vice President of Professional Services, where he built from the ground up a complete customer services organization and implemented a successful go-to-market strategy to guide customer interactions from initial contact through fulfillment. His blend of technical expertise and understanding of customer needs has enabled him to develop long-term working partnerships with customers and vendors in reaching shared goals.