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Mark Galauner has had a varied work experience in research, analysis, and management roles. Mark started their career as an Account Manager at ESA Direct Marketing, where they coordinated marketing projects and formulated database designs. Mark then worked as a Marketing Business Analyst at Reliance Personal Insurance, where they monitored product designs and pricing. Mark later joined Ernst & Young as the Knowledge Metrics Team Manager, overseeing a team that implemented market measurement methodologies. Mark then moved to Lockheed Martin as the Business Analyst Survey Lead, managing research projects and coordinating efforts for a company-wide "Voice of the Customer" program. Mark's most recent role was as a Program Director at CFI Group, where they managed a portfolio of accounts and designed research programs to support strategic business goals. Additionally, they served as an Adjunct Lecturer in Communication at Cleveland State University, where they conducted research and lectured in undergraduate courses.

Mark Galauner completed their education at several institutions. Mark obtained a Master of Arts (MA) degree in Communication Research Methodology from Cleveland State University, where they studied from 1995 to 1998. Prior to that, they earned their Bachelor of Arts (BA) degree in Communication from Baldwin Wallace University. Mark's secondary education was completed at Saint Ignatius High School, although specific dates and degrees for this period are not available.