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Amy Goh has extensive work experience in various companies. Amy is currently a Senior Manager at Certis, leading the Business Process Transformation Team. Prior to that, they held several roles at OCBC Bank, including VP of Quality & Service Excellence and Head of Quality & Service Management. Amy also worked at Eastman Kodak Company as a Product Quality Manager and Principal Reliability Engineer, and at Hewlett Packard Enterprise as a Lean Six Sigma Steward and Principal Reliability Engineer. Amy has a strong background in quality and process improvement.

Amy Goh has a Bachelor's degree in Electrical Engineering from Nanyang Technological University Singapore, which they obtained from 1993 to 1996. Amy also has a Diploma in Electronic and Communication from Singapore Polytechnic, which they acquired from 1987 to 1990. In terms of certifications, Amy Goh has completed various courses in digital maturity assessment, program strategy, decision-making strategies, leading digital transformation, strategic thinking, project management, Microsoft 365 administration, Power BI, program management, generative AI, change management, innovation, scrum product ownership, business analysis, design thinking, and data science. The institutions granting these certifications include LinkedIn, Prosci, Singapore Management University, Scrum Alliance, ePM Training Services LLP, Certis, INSEAD Executive Education, Aventis School of Management, and Singapore Polytechnic.