Jonathan G. has a strong background in IT and technical support. Jonathan has experience in managing operations and providing technical consulting at Certiport, a Pearson VUE Business, where they oversee data processing, system analysis, and infrastructure. Prior to that, they worked as an IT Director at Survey Sampling International, where they managed a team of system administrators and increased system capacity. Jonathan also has experience as a Systems Support Analyst at Covance, where they provided technical support for server and desktop environments. Jonathan previously worked as a Systems Engineer at Idaho Asphalt Supply Inc, managing IT and telephony systems and implementing hardware/software standards. Jonathan's early experience includes working as a Senior Network Administrator/Lead Helpdesk Specialist at Medical Technologies, Inc., where they managed IT and telephony systems and coordinated the implementation of medical software.
Jonathan G. completed their education at Western Governors University. From 2005 to 2008, they earned a Bachelor's Degree in Network Management. Later, from 2009 to 2012, they pursued a Master of Business Administration (M.B.A.) in Information Technology Management at the same university. In July 2016, they obtained the Certified Scrum Master certification from Scrum Alliance.
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