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Jefferson Hansen has a diverse work experience in various roles and companies. Jefferson started working at Orange Soda in 2007 as a Project Manager and later also worked as an Account Strategist. Jefferson then moved to Magellan Commerce in 2009 as a Product Manager. In 2010, they joined Fortune Learning Systems as an Internet Coach Team Lead. In 2011, they became a Project Manager at Certiport. After that, they worked as a Product Manager at SolutionStream in 2012. In 2013, they joined Pearson VUE as a Manager of Content Development. Most recently, they are working as the Director of Exam Product Development at Certiport - A Pearson VUE Business.

Jefferson Hansen obtained a Bachelor of Arts (B.A.) degree in English Language and Literature from Brigham Young University, where they studied from 2003 to 2008. In addition to their bachelor's degree, they also received certifications in IC3 Digital Literacy and Key Applications from Certiport - A Pearson VUE Business in January 2015.