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Karen Hoy has extensive experience in digital content management and media services, currently serving as Digital Content Manager and previously as Media Services Coordinator at Certified Folder Display Service, Inc. since January 2017. Prior to this role, Karen worked at National Pen Corp. as Catalog & Print Manager, overseeing catalog production processes, including item selection, pagination, budgeting, and scheduling. Additionally, Karen was Sales Manager at Goldstar Pens from 2004 to January 2016, where responsibilities included managing B2B sales, participating in trade shows, and contributing to marketing campaigns.