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Creuzeli de Oliveira Almeida Barros has extensive experience in customer service and business operations across various sectors. Currently serving as a Conselheiro at Fincatch since June 2024, Creuzeli has also held significant roles such as Customers & Commercial Farmer Director at Sem Parar Empresas and Minder at Open Mind Brazil. Previous positions include Customer Superintendent at Atento Brasil and Head of Relationship and Customer Services at both A.C.Camargo Cancer Center and Carrefour Brasil, where Creuzeli implemented efficiency strategies resulting in significant operational savings and awards for customer service excellence. With a robust educational background, including an Executive MBA in Strategic Business Management from USP and specialized certifications in marketing and customer experience, Creuzeli consistently demonstrates a commitment to enhancing customer satisfaction and operational efficiency.