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Ricky Howells has a Bachelor of Science in Mathematics from Cardiff University. From April 2004 to July 2016, Ricky worked at Lloyds Banking Group as a Senior Personal Banker. Responsibilities included sales, telemarketing, risk management, data integrity, branch management, and IT support. Since October 2016, Ricky has been working at Cerebra (Charity) as a Dialler & Data Manager, overseeing day-to-day data management in a fundraising contact centre utilizing a Dialler system. Proficient in database management using MS Access and Excel.