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Veronicah Nanjala is a skilled data analyst with extensive experience at Centum Investment Company Plc. since November 2021, utilizing SQL, Power BI, and Excel to analyze large datasets for actionable insights. Nanjala also has a strong background in customer success management, having established and optimized the customer success department at Tier Data Limited, leading to significant improvements in onboarding processes and resource efficiency. Previous roles include faculty lecturer, ICT supervisor during the Kenya Population and Housing Census, and various teaching and mentoring positions. Nanjala holds a Bachelor's degree in Management Information Systems and Services from Ashesi University and is furthering education in leadership at ALX and ExploreAI Academy.