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Neil Doughty is currently the Head of Service Charge Accounting at Centro plc, with previous experience as a Service Charge Accountant at HML Group. Prior to their accounting roles, Neil worked as a Customer Success Executive at Upshoot and a Customer Service Representative at Nationwide Building Society. Neil holds a Bachelor's degree in Television and Video Production from Solent University, as well as a Bachelor of Technology in Communication and Media Studies from Epping Forest College. Their strong attention to detail and customer-centric approach have been evident throughout their career.