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Richard Lam is an experienced HR professional currently serving as HR Manager at Centric Software since August 2021. Prior to this role, Richard held the position of Sr. HR Manager at support.com from December 2011 to 2021, where responsibilities included managing HR for over 2,000 employees across four countries and successfully leading several key initiatives, such as HRIS transition, remote work policies, and education reimbursement programs. Earlier in career, Richard worked as Catering Manager at Uncle Yu’s from February 2005 to December 2011, overseeing daily operations and managing a team of 15 employees. Richard holds a Bachelor's degree in Human Resources Management from California State University - East Bay.