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Jocelyn Zangao [McKenna] is an experienced Employment Advisor at The Centre for Skills Development & Training since October 2014, where responsibilities include aiding a diverse clientele with employment barriers, conducting workshops on resume writing and job search techniques, and leveraging community resources to support client needs. Previous experience as a Project Assistant involved welcoming clients, facilitating workshops, and maintaining client information while ensuring confidentiality. Jocelyn's educational background includes a Bachelor of Commerce in Hospitality and Tourism Management from Ryerson University, an Honours degree in Career and Work Counselling from George Brown College, and pursuing a CHRP designation in Human Resources Management and Services.