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Jill Harrell has a diverse work experience spanning different roles and industries. Jill began their career in 2012 as a Social Worker/Discharge Planner at MorseLife Health System, Inc., where they evaluated and assessed the psychosocial status of new residents and provided intervention and care planning. In 2015, they joined the Texas Workforce Commission as a Vocational Rehabilitation Counselor III, where they conducted assessments and provided counseling to address various needs of consumers. Continuing their career, they worked as a Clinical Case Manager at the Centre for Neuro Skills from 2018 to 2023, overseeing patient programs and coordinating communication. Jill also worked as a Community Liaison at the same organization, responsible for referral development and providing in-service training.

Jill Harrell has a Bachelor's degree in Family, Youth and Community Sciences from the University of Florida, which they obtained prior to 2009. Jill further pursued their education by completing a Master of Social Work (MSW) degree in Social Work at Florida Atlantic University from 2010 to 2013. In 2016, Jill obtained a Graduate Certificate in Rehabilitation Counseling from the University of Kentucky.