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Allen McPherson is a seasoned IT professional with extensive experience in technology support and management. Currently serving as a Senior Help Desk Specialist at Central Willamette Credit Union since November 2018, McPherson excels in troubleshooting and resolving a broad spectrum of software, hardware, and network issues while ensuring efficient escalation of critical situations. Prior roles include Senior Technology Consultant at Total Computer Solutions, Inc., where responsibilities encompassed daily operations management and network infrastructure design, as well as IT Manager positions at Crystal Geyser Water and Deiss Group, focusing on IT systems administration and long-term planning. McPherson also has experience in accounting information systems management from TCSI Corporation and application development from Software Toolworks, Inc. McPherson holds a Bachelor of Arts in Finance from Sonoma State University.