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Jackie James has over 25 years of professional experience in a variety of roles. Jackie began their career in 1993 as a Staff Nurse at Caritas Peace Hospital in Louisville, KY. In 1996, they moved to North Carolina to become a Sales/Project Manager for Dalton Construction. In 2002, they simultaneously held two roles: Staff Nurse at UNC REX Healthcare and Solution Consultant at Healthland. In 2013, they became a Solutions Consultant at American HealthTech and in 2016, they took on the role of Case Manager at Arch Care Consultants. Most recently, in 2019, Jackie became the Solutions Consultant Director at Central Logic.

Jackie James is currently enrolled in College Network, where they are pursuing a degree in Nursing. Jackie previously attended Spencerian College for Nursing. Additionally, Jackie is an IV Certified CPR Instructor certified through UNC REX Healthcare.