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Craig J. is a seasoned IT professional with extensive experience in service delivery and project management. Currently serving as Service Delivery Director at Central IT Solutions Ltd since December 2022, Craig J. has held multiple roles, including Business Development Manager and Service Transition Manager. Prior positions at Zenzero from July 2017 to November 2022 included Service Transition Manager and Field Services Engineer, where Craig J. was instrumental in resolving client issues and supporting engineering teams. Earlier experience at RockIT and Chapter Arts Centre provided a strong foundation in customer relations, technical support, and network maintenance. Craig J. possesses robust skills in managing various operating systems, software applications, and has a background in IT education from Porth County Community School.