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Malcolm Roberts has a diverse professional background, with experience in customer service, community relations, and event management. As a Customer Contact Manager at Central Highlands Water, Malcolm oversees various teams to ensure excellent customer service. In addition to their role at Central Highlands Water, Malcolm is also a Director at Ballarat Antiques Collectables and Vintage Bazaar, and the owner of Tickety Boo Catering, specializing in High Tea and Afternoon Tea services. Malcolm's previous roles include positions at City of Stonnington, BRACE Ballarat, PYRENEES SHIRE COUNCIL, and Orica. Malcolm has educational qualifications from Ballarat High School, Shell Pty Ltd, BRACE Education Training and Employment, and Warner Institute of Business.