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Amy Rybicki has a diverse work experience spanning several companies. Amy began as the VP of Sales Administration and Customer Care at HMX, LLC in 1985, where they led a SAP implementation team and trained customer care and sales representatives. Amy then joined Morton Salt in 2013 and held various roles such as CSC Business Process Improvement Manager, Customer Logistics Manager for B2B and BDI, and Team Lead/Manager Industrial Customer Service. In these roles, they managed teams, led cost-saving projects, implemented SAP systems, and implemented robotic process automation projects. Most recently, Amy joined Central Garden & Pet as the Manager of Customer Service in 2022 and was later promoted to Director of Customer Service in 2023.

Amy Rybicki attended Moraine Valley Community College, where they received an Associate's degree in Business Administration and Management, General. Amy also studied Business Administration and Management, General at DePaul University, but it is unclear if they obtained a degree from there.