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Heather Randolph has extensive experience in sales support and customer service, currently serving as a Sales Support Specialist at Cyxtera Technologies since November 2017. Prior to this, Heather held various roles at CenturyLink Technology Solutions from May 2004 to November 2017, including Territory Support Manager and Manager of Billing Inquiry. Earlier in the career at UniGroup, Inc. from March 2001 to May 2004, Heather worked as a Premium Accounting Analyst and Customer Service Representative, along with roles in accounts receivable and billing analysis. This diverse background highlights Heather's strong expertise in billing processes and customer support.