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Randy joined CMS 17 years ago as an analyst working on Medicare eligibility and enrollment policy, followed by leading the Medicare Enrollment and Eligibility Division during the launch of the Medicare Part D benefit. Randy also served as the Deputy Director of the Medicare Enrollment and Appeals Group before taking his current role in the Offices of Hearings and Inquiries.

Prior to joining CMS, Randy worked for a private health insurance company in upstate New York for over 12 years in a variety of roles including management and oversight of that organization’s Medicare business operations.