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Ilea Smalley is a Help Desk Supervisor at Center for Primary Care, with experience as a Technical Expert at Apple and a Project Coordinator at GET Marketing. With a B.S. in Cyber Security from Augusta University, they excel in managing projects, improving customer support operations, and executing security audits to ensure compliance and safeguard against breaches. Their organizational and operational abilities shine through in coordinating project timelines, resources, and deliverables.