Siobhan Price is an experienced professional in workforce management, currently serving as the Manager of Workforce Management at Cenlar FSB since October 2020. Prior to this role, Siobhan held the position of Workforce Optimization Manager at MAXIMUS, where responsibilities included overseeing hiring, supervision, payroll, and performance management for Workforce Analysts across 10 Contact Centers. Siobhan has also worked at General Dynamics Information Technology, progressing through roles such as WFO Lead Specialist, Senior Workforce Management Analyst, and Workforce Management Analyst, focusing on monitoring call volume and staffing data to ensure adherence to performance standards and optimal staffing levels across multiple contracts.
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