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Jessica Badiner has over 15 years of experience in content development and management, currently serving as Learning Design Manager at Cengage since 2007, where responsibilities include market research, product development, instructional design, project management, content editing, and team-building. Prior roles include Editorial Coordinator at McGraw-Hill Higher Education from 2004 to 2007 and Technical Writer/Project Lead at Saluti Cahn in 2003. Jessica holds a Bachelor of Arts in English from Brandeis University and is pursuing a Master of Science in Management from Merrimack College, with a recent certificate in Inquiry-Driven Leadership from MIT Sloan Executive Education.