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Matthew Bergman is an accomplished professional with extensive experience in customer service and operations management within the technology and manufacturing sectors. Currently serving as the Director of Customer Service at Cemen Tech Inc since January 2023, Matthew previously held various leadership roles at Marel, including Vice President of Service Operations, where responsibilities encompassed managing after-sales service across North America, and Business Unit Manager, overseeing strategy and operational performance. Matthew's earlier career included positions such as Global Product Manager at Townsend Engineering Company, where a significant product line generated notable sales, and Field Service Technician, gaining hands-on experience in customer account servicing and technical training. Educational achievements include an Associate's Degree in Robotics and Automation from Indian Hills Community College and ongoing participation in the Marel Leadership Program.