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Troy Hawkins has been working in the field of sales and engineering since 1998. Troy began their career as an Electronic Engineer at Elite Access Systems. In 2004, they moved to Chamberlain Group (CGI) in the same role. In 2005, they became a Regional Sales Manager at American Entry Control Inc. In 2006, they joined Nortek Security & Control where they held the roles of District Sales Manager, Sales Operations Manager, and District Sales Manager. In 2017, they moved to Automatic Technology Australia as a Western Regional Sales Manager and is currently in the same role at CellGate Access Control Systems since 2021.

Troy Hawkins obtained a Bachelor of Science in Electrical and Electronics Engineering from ITT Technical Institute between 1996 and 2000. Troy also holds a Certified Automated Gate Systems Designer certification from IDEA.