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Siti Ziehan Marsha currently serves as the Team Lead of Customer Relationship Management at Celerates, where responsibilities include developing and implementing CRM strategies and improving customer relationship processes. Prior experience includes roles as a Partnerships Specialist at a university, establishing relationships with academic institutions, and as a CRM Specialist focusing on customer data analysis. Additional experience encompasses a monitoring role at Kementerian Pendidikan dan Kebudayaan, facilitating the "Guru Penggerak" program, and multiple HR positions at Kumon Indonesia, assisting with recruitment and onboarding processes. Siti Ziehan Marsha holds a Bachelor's degree in Psychology from Universitas Gunadarma, completed in 2022.