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Talia Maples is a seasoned professional in enterprise infrastructure management with extensive experience in IT support and system configuration. Currently serving as a Senior Manager at Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) since March 2016, Talia leads a team focused on interface maintenance and data conversion. Previous roles include Epic Interface Analyst Lead at Diligent Billing and Management and IT Support Engineer, where Talia supported over 160 users across multiple locations. Earlier experience includes a position as a Counter Intelligence Agent at Best Buy, an intern at Highlands ISP, and customer service roles at Lynn's Place and Brother's Restaurant. Talia holds a Master of Science in Technology Systems with a focus on Information Security and Computer Networking Management from East Carolina University and a Bachelor of Science in Business Administration with an emphasis on Computer Information Systems from Western Carolina University.