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Isabel Gomez is a skilled logistics professional with extensive experience in operations and account management. Currently serving as a Drayage Operations Specialist at CDL 1000 since November 2021, Isabel focuses on building processes for the Drayage Brokerage team. Prior experience includes roles as a Fleet Coordinator at Universal Logistics Holdings, Inc., where responsibilities encompassed data entry, report building, account management, and customer service. Isabel also worked at Transplace from November 2018 to July 2021 as a Cross-Border Intermodal Coordinator and a Cross-Border Customer Service Representative, specializing in planning and executing pickups and managing cross-border customer accounts to enhance service quality and profitability.