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JD Demott has over a decade of experience in customer success leadership, currently serving as Sr. Director of Customer Success at CDK Global since May 2015. The role at CDK Global has included responsibilities as CRM Business Leader, Director of Customer Success, Manager of Customer Success, and Customer Success Manager. Prior to joining CDK Global, JD Demott served as a Radio Operator in the USMC from April 2011 to April 2015 and worked as a Parts/Service Advisor at Griner Automotive from January 2010 to April 2011.