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Umesh Timsina is an experienced professional in customer service and marketing, currently serving as a Customer Service Agent at CCIG since September 2022. Previously, Umesh held the position of Junior Trade Marketing Specialist at UPC Polska from June 2020 to August 2022, where responsibilities included coordinating the production and distribution of sales support materials and collaborating with external partners. Umesh also worked as a Business Development Associate from September 2016 to April 2020, assisting in establishing new businesses for clients and maintaining industry relationships through networking. Earlier experience includes serving as a Client Relationship Associate at Hummusbar, where Umesh supported franchising opportunities and resolved client issues. Umesh began the professional journey as an intern at The Polish Forum of Young Diplomats in 2013. Educational qualifications include a Postgraduate Degree in Foreign Policy and Diplomatic Studies from The Polish Institute of International Affairs and a Bachelor's degree in International Relations from Collegium Civitas.