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Tim Tangalos has extensive experience in service and delivery management, currently serving as Manager Service Management and previously as Service Delivery Manager at Cbus Super Fund since January 2019. Prior to this role, Tim Tangalos worked at National Australia Bank from July 1999 to April 2018, holding multiple managerial positions including Delivery Manager for Enterprise Applications & Tools and Service Owner for Technology Applications & Tools. Responsibilities throughout Tim Tangalos' career have included project delivery, technical support, people management, risk management, process improvement, and vendor management, demonstrating a strong focus on service management and operational excellence across various technology platforms.