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Zachary Durst has a diverse work experience, starting from their role as a Technology Assistant at The Dayton Regional STEM School where they provided technical support, maintained and repaired hardware, and assisted with website and server maintenance. Zachary then worked at Reynolds and Reynolds as a Network Technician, where they managed data center operations, performed hardware installations/decommissions, and monitored server and environmental factors. At Cincinnati Bell, they held multiple roles, including eVolve Tier 2 Technician, where they responded to potential fraud alarms, troubleshooted VoIP/SIP issues, and worked directly with customers to resolve trouble tickets. Zachary also worked as an ATS Tier 3 Support Technician, assisting in managing VoIP platforms and troubleshooting escalated issues. Lastly, at CBTS, they served as a Developer III, responsible for managing RHEL and AWS environments and performing OS patching and infrastructure management tasks.

Zachary Durst attended Wright State University from 2007 to 2014, where they obtained a Bachelor of Science (BS) degree in Computer Science. In addition to their degree, they have earned several certifications, including "The Data Scientist's Toolbox by Johns Hopkins University on Coursera" from Coursera in January 2019, "Oracle Communications Session Border Controller Certified Implementation Specialist" from Oracle in March 2016, "ITIL® Foundation Certificate in IT Service Management" from AXELOS Global Best Practice in June 2015, "BroadSoft Certified Platform Administrator - R17" from BroadSoft in August 2013, "SIP School Certified Associate - SSCA" from The SIP School in June 2013, "Cisco Certified Network Professional - CCNP" from Cisco in April 2013, "Cisco Certified Network Associate - CCNA" from Cisco in November 2012, and "Microsoft Certified: Azure Administrator Associate" from Microsoft in September 2020.