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Shane Payne has a diverse work experience spanning multiple roles in the IT industry. Shane started their career at Sears Holdings Corporation as a Consultative Salesperson from March 2009 to October 2011. Shane then worked as an Inbound Technical Support representative at Teleperformance, USA, providing technical support for the Verizon FiOs project from September 2011 to October 2012.

From October 2012 to September 2014, Shane worked as a Help Desk Analyst at R+L Carriers. In this role, they were responsible for resetting passwords, unlocking locked accounts, providing remote assistance, and installing printers.

Following this, Shane joined the South Central Ohio Computer Association (SCOCA) as a Field Technician from September 2014 to December 2015. Shane then worked as a Field Technician at META Solutions (Metropolitan Educational Technology Association) from January 2016 to December 2019.

From 2017 to 2019, Shane worked as an MIS at TS Tech Americas, Inc., where they developed and maintained management information systems. Shane then joined TS Tech USA as a Network Administrator from April 2018 to December 2019.

From December 2019 to May 2023, Shane worked as an Information Technology Support Specialist at Topre America, providing technical support for various IT systems. Currently, they are employed as a Network Engineer at CBTS, starting from May 2023.

Shane Payne attended Franklin University from 2014 to 2016 and earned a Bachelor's degree in Computer and Information Systems Security/Information Assurance. Prior to that, from 2009 to 2011, Shane completed an Associate in Applied Business degree in Computer Science Technology at Ohio University. Before attending college, Shane went to Piketon High School, though no specific dates or degrees were provided for that period of education.