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Scott Thigpen is an experienced I.T. professional with over 25 years in the telecommunications and support fields. Scott has been serving as an I.T. Project Coordinator and Support Analyst at CBTS since August 2011. Prior to this role, Scott worked as a Telephony Systems Analyst at Agilysys from April 2008 to August 2011 and served as a Telecom Technician at Cleveland Clinic, where responsibilities included managing telephone systems and voicemail for multiple facilities. Earlier in the career, Scott held the position of Senior Technician at Avaya for nearly a decade, focusing on the maintenance and repair of large business PBX systems throughout Northeast Ohio.