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Lawrence Mercer

D&t Product Director, CRM & Client Engagement at CBRE Investment Management

Lawrence Mercer has a diverse work experience spanning various roles and companies. Lawrence is currently working at CBRE Investment Management as the D&T Product Director, focusing on CRM and client engagement. Prior to this, they worked as a Senior Product Manager and Global Salesforce Product Manager at the same company. Lawrence also has experience as a Business Analyst at CBRE.

Before joining CBRE, Lawrence worked at World First as a Business Analyst in the Finance Transformation Programme. Lawrence also worked as a Lead Business Analyst at Lloyds Banking Group in the Investments and Protection department. Additionally, they worked as a Business Analyst at Thomson Reuters, focusing on Financial & Risk and Know Your Customer (KYC).

Lawrence has also held positions at Clarasys as a Management Consultant, Nuffield Health as a Business Analyst in the Salesforce CRM Programme, Lloyds Banking Group as a Management Consultant in the PPI Programme, and Accenture as an IT Projects Consultant in Financial Services.

Their career began at HP, where they worked as a Graduate Business Analyst and later as a Business Analyst in Compensation and Pensions. Lawrence also worked as an IT Support Analyst at MDI Networks Ltd.

Overall, Lawrence Mercer has extensive experience in product management, business analysis, and consulting in various industries.

Lawrence Mercer completed the following education programs:

- From 2004 to 2008, Lawrence attended the University of Portsmouth, where they pursued a degree in Computer Network Management & Design. Lawrence achieved a 2:1 degree classification.

- Prior to that, from 2001 to 2003, Lawrence studied at Alton College, focusing on IT, Psychology, and PE subjects for their A-Levels.

In addition to their formal education, Lawrence also obtained various certifications:

- In July 2021, Lawrence earned the Professional Scrum Product Owner I certification from Scrum.org.

- In January 2021, they obtained the Professional Scrum Product Owner II certification, also from Scrum.org.

- Lawrence acquired the IASSC Lean Six Sigma Green Belt certification in December 2017 through the IASSC institution.

- In March 2014, they received the Salesforce.com Certified Administrator (WI14) certification from salesforce.com.

- In July 2013, Lawrence became a Certified ScrumMaster (CSM) through the Scrum Alliance.

- Lawrence achieved the Prince2 Practitioner certification from QA in October 2010.

- Lawrence holds a Certificate in Treasury Fundamentals (ACT) from the Association of Corporate Treasurers.

- Lawrence has certificates from BCS, The Chartered Institute for IT in ISEB Foundation in Business Analysis and ISEB Requirements Engineering.

- Additionally, Lawrence has obtained the ITIL V3 Foundation certification.

- Lawrence holds two Microsoft Certifications: Microsoft Certified Professional (MCP) - Installing, Configuring, and Administering Microsoft Windows XP Professional and Microsoft Certified Professional (MCP) - Managing and Maintaining a Windows Server 2003 Environment.

Note: The information does not reveal the obtained month and year for some of the certifications.

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