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Joe Furtado is an experienced IT professional currently serving as a Senior Technical Systems Analyst at RBC since January 2016 and a Senior Field Support Technician at CBRE Canada since April 2019. With a diverse background in technical support roles, including positions at JDF Computer Consulting and Brookfield Properties, Joe Furtado has developed expertise in systems analysis, network administration, and customer support across various industries. Joe possesses a strong foundation in computer platforms, software, and hardware troubleshooting, complemented by formal education in Micro Computer Electronics Technology from the Toronto School of Business and Pivotal CRM. Extensive experience includes supporting trading applications and conducting training for users in both individual and classroom settings.