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Amy Villalobos has a diverse work experience in the health insurance industry. Amy is currently the Chief Operations Officer at CBHS Health Fund Limited. Prior to this, they held various leadership roles at nib Group, including Group Head of Operational Strategy and Performance, Group Head of Partner Management, Head of Case Management and Assistance Services, and General Manager of nib Options. Amy also served as the Head of International Benefits Management and Provider Network Manager at nib Group. In addition, Amy was a Member of the Board of Advisors at the Global Healthcare Accreditation Program. Amy started their career in customer service at Commonwealth Bank.

Amy Villalobos has a certificate in MSP- Managing Successful Programs from AXELOS received in 2018, and a Certificate IV in TAE - Training and Assessment from Forsythes Recruitment obtained in 2013. Amy is currently pursuing a degree in Organizational Leadership at Deakin University, and has additional certifications in RG146 - Tier 2 General Insurance Compliance General & Personal Advice from ANZIIF obtained in 2021, and in FSRA Tier 2 Accreditation from Commonwealth Bank received in 2007. Amy has also completed a MSP Certification in Managing Successful Programs from AXELOS Global Best Practice in 2018. Amy has attended the Australian Institute of Company Directors and UNSW, but no degree or field of study information is provided for those institutions.